Retail Careers | District Manager

Retail Careers | District Manager

Want more than just a job? Join Forever 21’s Retail Operations Team and showcase your fashion retailer skills while working with our exceptional retail staff!

Apply Here
Check out more Career Opportunities

Position: District Manager

Department: Operations

Reports to: Country Manager

Direct Reports: Yes

Location: Retail – In Store, Retail – Field

Department Summary:

Forever 21 is seeking an innovative, energetic, and passionate team player to add to our dynamic Global Operations team.Job Purpose:The District Manager will support the company vision through ownership and accountability for overall sales, profitability, leadership development, effective operations and customer service. The DM will implement company policies and procedures through proper and effective coaching of store managers. The DM will set the tone for a district by the creation of a fun a rewarding culture which lives Forever 21 company values.This position will be based in GTA (West) market and will be responsible for overseeing 12 stores within the Southwestern Ontario market. Overnight travel will be required.


  • Exhibit ownership and provide consistent direction for district to execute business plan, drive top-line sales and ensure financial goals and objectives are met
  • Identify and develop successful strategies targeting sales goals in partnership with Regional Directors to impact district business plan
  • Identifies and manages the execution of store business plan that drives key performance indicator results and that maximize business opportunities
  • Effectively utilize reports to analyze business trends for district
  • Partner with Regional Loss Prevention Manager to identify trends and develop action plans to reduce district shrink goal
  • Support new operational initiatives to ensure successful implementation and sustainability of such processes
  • Lead weekly management meetings to communicate corporate directives that impact the business strategy
  • Support and promote HQ Visual direction to ensure district teams execute a compelling visual presentation to drive sales
  • Maximizes store team performance through consistent and effective coaching and feedback
  • Collaborate with other District Managers to improve overall talent quality in region
  • Develop a strong on-boarding plan for new Store Managers in order to retain top management talent in district
  • Partner with the Human Resources Representative to support and coach Store Managers and resolve any conflict
  • Coach and develop StoreJob Requirements:Knowledge, Skills and Qualifications:
  • Must have a Bachelor’s degree or a minimum of 3-5 years of multi-unit retail experience
  • Must demonstrate strong organizational and planning skills
  • Excellent written and verbal interpersonal communication and relationship management skills; effective in time-management practices
  • Must have strong business math acumen by demonstrating the ability to understand and articulate: profit and loss statements, margin developments, and budgets and sales forecasts
  • Must have Intermediate to advanced computer knowledge including Microsoft Office (Word, Excel, Outlook)
  • Must demonstrate a sense of urgency while still delivering quality results to upper management
  • Must demonstrate a strong sense of collaboration and fluidity with Store Managers in district
  • Must be able to travel daily visiting multiple locations as well as some overnight stay
  • Must be able and willing to lift and carry up to 50 lbs., perform frequent repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, and pulling

Forever XXI, ULC is committed to using its best efforts to meet the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

comment No comments yet

You can be first to leave a comment

mode_editLeave a response

Your e-mail address will not be published. Also other data will not be shared with third person. Required fields marked as *